Online Services

7/20/23 3:35 p.m. update:

Boil water notice rescinded

July 20, 2023

On July 19, 2023, the Texas Commission on Environmental Quality required the City of San Angelo public water system, PWS TX2260001, to issue a boil water notice to inform customers, individuals or employees that, due to conditions which occurred recently in the public water system, the water in certain areas of this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate the water no longer requires boiling prior to use as of 3:35 p.m. July 20, 2023.

If you have questions concerning this matter, you may contact Public Works Director Shane Kelton at 325-657-4206 or shane.kelton@cosatx.us.

Aviso de hervir agua rescindido

20 de julio de 2023

El 19 de julio de 2023, la Comisión de Calidad Ambiental de Texas requirió que el sistema de agua pública de la ciudad de San Angelo, PWS TX2260001, emitiera un Aviso de hervir agua para informar a los clientes, individuos o empleados que debido a las condiciones que ocurrieron recientemente en el agua pública el agua en ciertas áreas de este sistema público de agua debía hervirse antes de usarla para agua potable o consumo humano.

El sistema público de agua ha tomado las medidas correctivas necesarias para restaurar la calidad del agua distribuida por este sistema público de agua utilizada para fines de agua potable o consumo humano y ha proporcionado a la TCEQ los resultados de las pruebas de laboratorio que indican que el agua ya no requiere hervir antes de su uso a partir de las 15:35 20 de julio de 2023.

Si tiene preguntas sobre este asunto, puede comunicarse con el Director de Obras Públicas Shane Kelton al 325-657-4206 o shane.kelton@cosatx.us.

What should homeowners do when the boil water notice is lifted?

• Flush household pipes/faucets first: To flush your plumbing, run all your cold water faucets on full for at least 5 minutes each. If your service connection is long or complex (like in an apartment building) consider flushing for a longer period. Your building superintendent or landlord should be able to advise you on longer flushing times.
• Automatic ice makers: Dump existing ice and flush the water feed lines by making and discarding three batches of ice cubes. Wipe down the ice bin with a disinfectant. If your water feed line to the machine is longer than 20 feet, increase to five batches.
• Water heaters, water coolers, in line filters, and other appliances with direct water connections or water tanks:Run enough water to completely replace at least one full volume of all lines and tanks. If your filters are near the end of their life, replace them.
• Water softeners: Run through a regeneration cycle.
• Reverse Osmosis (RO) units: Replace pre-filters, check owner's manual.
• Replace other water filters, as they are disposable and may be contaminated. This applies especially to carbon filters and others that are near the end of their life.

If you have questions concerning this matter, you may contact our Water Utilities Department at 325-657-4209, 301 W. Beauregard. 

Original release

Areas of southeast San Angelo are still under a boil water notice as of 11:35 a.m. Thursday, July 20. The water main break is being repaired by crews now.

The City is waiting on test results and will notify the public once the notice has been lifted.